Retail Recharge Training

This course is aimed at existing pharmacy assistants requiring further development and upskilling. It is designed to reinvigorate staff, allowing them to drive sales and profitability. These are the staff that “have seen it all” but would like to learn more and to make changes that positively affect the business.

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Course Topics

  • Qualities of a Pharmacy Assistant
  • Policies & Procedures
  • Health & Safety
  • Loss Prevention
  • Implementing Planograms
  • Scheduling
  • Questioning Protocols
  • Inventory management
  • Visual merchandising
  • Customer Service & Experience
  • Working in a Team
  • Loyalty Programs
  • Generics
  • Supplying Scripts
  • Cultural Diversity
  • Further Knowledge & Education

Course Outcomes:

By the end of this course, attendees will be able to:

  • Understand that consumers are more informed than ever and have communication strategies that satisfy them
  • Support the driving of store standards
  • Have the essentials tools to strive for job excellence