Retail Remedy Consultancy - Evaluation of Store Operations

This involves a one-on-one consultation process, during which we are able to quickly identify issues, risks and opportunities. We will work with pharmacies to improve and simplify their operating model and offer practical solutions that are tried and trusted and that we know will work.

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Operational Topics:

  • Store presentation
  • Inventory and stock management
  • Staffing and rostering
  • Merchandising
  • Loss prevention
  • Customer service
  • Services
  • Store processes
  • Team culture
  • Training requirements

Course Outcomes:

By the end of this course, attendees will be able to:

  • Achieve measurable results and durable solutions
  • Minimise margin pressure and successfully compete with other pharmacies
  • Improve operational aspects of their retail business
  • Achieve business goals
  • Identify opportunities to improve the overall financial performance of their business