Introduction to Retail Pharmacy

StoreWise Introduction to Pharmacy is a specialized pre-employment work-focused pathway program designed to support individuals seeking employment opportunities as pharmacy assistants. This program is meticulously crafted to provide participants with the essential knowledge, skills and practical experience required for a successful career in the pharmacy industry. Participants will benefit from the guidance provided by experienced professionals in the pharmacy field.

By enrolling in StoreWise Introduction to Pharmacy, individuals aspiring to become pharmacy assistants can embark on a structured pathway towards a fulfilling and successful career in the dynamic and vital field of pharmacy.

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Calendar of events

JUNE
3rd – 6th Storewise Introduction to Pharmacy
10th – 13th Storewise Introduction to Pharmacy
17th – 20th Storewise Introduction to Pharmacy
24th – 27th Storewise Introduction to Pharmacy
JULY
1st – 4th Storewise Introduction to Pharmacy
8th – 11th Storewise Introduction to Pharmacy
15th – 18th Storewise Introduction to Pharmacy
22nd – 25th Storewise Introduction to Pharmacy
29th – 1st Aug Storewise Introduction to Pharmacy

Course Topics

  • What is a Pharmacy Assistant? Responsibilities and accountability
  • Other roles within the pharmacy
  • Pharmacy acronyms
  • Pharmacy categories
  • Basic retail maths
  • Pharmacy medicines (S2 and S3 Pharmacist Only Medicines)
  • Customer service
  • Selling skills
  • Safety procedures
  • Loss prevention
  • Merchandising
  • Rosters
  • Housekeeping
  • Soft skills
  • Stock management and handling
  • Working in a team
  • Promotions

Course Outcomes:

By the end of this course, attendees will be able to:

  • Achieve benchmark retail execution standards
  • Build and maintain supportive and meaningful business relationships
  • Establish, monitor and maintain a high level of retail standards